E-Warranty

Battery E-Warranty

Register a new Motolite battery warranty, or check the status of an existing one. Have your battery serial code ready.

Verify Serial Code

Enter the serial code found on your battery sticker or warranty card.

How to register your Motolite warranty

Four steps, about two minutes. Have your battery and your receipt with you.

  1. 1Enter your serial codeType the code printed on your battery sticker. We check it against Motolite's records straight away and show you the battery brand and size we have on file.
  2. 2Fill in your detailsYour name, contact number, address, vehicle and plate number, plus the invoice number and purchase date from your receipt.
  3. 3Attach your receipt (optional)A photo of the official receipt helps the branch confirm your purchase faster if you ever need to claim.
  4. 4Get your confirmationYour coverage goes on record with Motolite and we email you a copy. Keep it together with your receipt and warranty card.

Where to find your serial code

The serial code is printed on the sticker or warranty card that came with the battery, usually on the top face beside the Motolite logo. It mixes letters and numbers and looks like this:

QRMX6000285003

Type it exactly as printed, with no spaces.

If the sticker is dirty or faded, wipe it gently with a dry cloth. Never scrape it — the code cannot be recovered once it is gone, and it is the only thing that ties the battery to your warranty record.

What the warranty covers

Motolite guarantees the original owner that the battery is free from factory defects caused by faulty materials or workmanship. If it fails within the warranty period for one of those reasons, it is replaced with a new battery of the same size, type and brand.

Covered

  • • Faulty materials from the factory
  • • Defective workmanship
  • • Failure within the stated warranty period

Not covered

  • • Physical damage, cracks or fire
  • • Deep-cycle use in an automotive battery
  • • A charging system fault in the vehicle
  • • Normal wear once the period has passed

A replacement battery carries the remaining warranty of the original — the original period less the service life already used, not a fresh full term.

Making a claim

Bring the battery and these two documents to any FGR Care branch. Our team tests the battery on the spot and processes the replacement if it qualifies.

Original receipt

The sales invoice or official receipt from your purchase.

Warranty card

The card issued with the battery, showing its warranty period.

The battery itself

It has to be tested before a replacement can be issued.

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Warranty questions

How long is a Motolite battery warranty?

It depends on the model — Motolite's official warranty runs from 18 to 36 months. The exact period for your battery is printed on the warranty card that came with it, and the branch that sold it can confirm it for you.

When should I register?

As soon as you can after buying. Registration puts your coverage on record with Motolite, so the details are already on file when you need them instead of depending on a receipt you might misplace.

What if my serial code is not recognised?

Check the code again — 0 and O, and 1 and I, are easy to mix up on a printed sticker. If it still fails, message us a photo of the label and we will verify it for you.

The serial says it is already registered. What now?

That means the warranty is active. For the registered owner's privacy, we do not display the full record online. Any FGR Care branch can confirm the coverage details for you in minutes.

Do I still need my receipt after registering?

Yes. The original sales invoice or official receipt and the warranty card are what the branch requires for an actual claim. Online registration records your coverage; it does not replace those documents.

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